<p>{nomargin;note;fontweight=500:<strong>** ROUTINE MAINTENANCE NOTICE **</strong>} </p>
<p>{note:Due to occasional routine maintenance, the secure claims portal may be unavailable once per month on a Sunday from 4-7 p.m. ET. During this time, you may not be able to log in to your secure claims portal account (please try again after the maintenance window). We appreciate your patience and apologize for any inconvenience this may cause. If you need assistance, please<strong> </strong><a href="http://www.tricare-overseas.com/contact-us" target="_blank"><strong>contact</strong></a> your ºÚÁϲ»´òìÈ Regional Call Center and listen carefully to the prompts for the best option to serve you.}</p>
<p><br></p>
<p>The Claims Portal is designed for TRICARE Point of Contact (POC), Debt Collection Assistance Officer (DCAO), Beneficiary Counseling Assistance Coordinator (BCAC), or Health Benefits Advisor (HBA) to research claim status online as part of their responsibilities.</p>
<p>{margintop=32;sametab:<a href="none" target="_blank">Government User Claims Portal</a>}</p>
<p><a href="/beneficiaries/tco-media/documents/NEW-GOVT-PORTAL-JUNE2023" target="_blank"><strong>Click here</strong></a> to access the ºÚÁϲ»´òìÈ Government Secure Claims Portal User Guide.</p>
<p>In the Claims Portal, you can view:{nomargin: }</p>
<ul>
<li>Patient Eligibility</li>
<li>Claim Status</li>
<li>Other Health Insurance</li>
<li>Deductibles</li>
<li>Out of Pocket Expenses</li>
</ul>
<p>If you are not one of the approved Government Users (TRICARE POC, DCAO, BCAC, HBA), then you will not be able to view others’ claims, but can sign up to view your own under the {sametab;fontweight=400;contentlink=/beneficiaries:“Beneficiaries” tab}.</p>
<p>To request access, {sametab:<a href="https://portal.tricare-overseas.com/wps/portal/osp/registration/government-registration/" target="_blank">please register.</a>}</p>
<p>{sametab:<a href="none" target="_blank">Reset My Password</a>}</p>
<p>Alternatively, you may reset your password or correct any access issues by telephone by speaking with the Claims Department by dialing option 2 on the TRICARE Overseas Customer Service Line: {contentlink=/contact-us:<a href="/contact-us" target="_blank"><strong>/contact-us</strong></a>}</p>