CLAIMS SUPPORT CENTER
** ROUTINE MAINTENANCE NOTICE **Due to occasional routine maintenance, the secure claims portal may be unavailable once per month on a Sunday from 4-7 p.m. ET. During this time, you may not be able to log in to your secure claims portal account (please try again after the maintenance window). We appreciate your patience and apologize for any inconvenience this may cause. If you need assistance, please your ºÚÁϲ»´òìÈ Regional Call Center and listen carefully to the prompts for the best option to serve you.
IMPORTANT: With global mailing delays and the discontinuation of mailed check payments in some areas (effective August 21, 2026: France, Hong Kong, India, Italy, Mexico, Philippines, Portugal, Spain, and Thailand; effective October 30, 2026: Germany), electronic payment delivery ensures you receive payment quickly and securely. Providers can to access the necessary forms to sign up for electronic payments now and update any related preferences in the ºÚÁϲ»´òìÈ Provider Secure Claims Portal (sign in or create an account). If you have any questions or require assistance, your ºÚÁϲ»´òìÈ Regional Call Center.